Queen'S Hotel By Bon Hotels - Oudtshoorn

The staff were amazing, especially Auntie Petro at reception, who answered all my queries with warmth.

No minibar fridge available.

Units with view on garden.

All the staff was caring and knowledgeable, tackled my issues. The hotel was set in a very central area adjacent to Close to Cango Wildlife Ranch, the town centre and Close to shops.

This hotel is perfect for me, with great amenities like free wi-fi, a lovely pool, and a cute bar/lounge area. I remember the staff helped me return forgotten jewellery on my first stay, a lot. I recommend trying the delicious breakfast. I'll be back for Christmas!

I enjoyed the old world feeling about it, the preservation of interesting older aspects combined with modern amenities. The staff were most attentive.

The dinner we had was excellent and the breakfast was also very good. All the staff we had contact with were friendly, cheerful and very helpful.

Nothing to complain about at all. We were only there one night, but it was a very pleasant stay.

The room wassuper clean and cozy with a lovely view. The breakfast service took too long, frustrating.

Attention to detail in all the facilitirs we used is very good. Furnishings elegant and comfortable and of quality..Staff well trained and helpful. Room was kept at a good temperature (we were there in May and it was getting cold at nights) Evening meal menu extensive and included local dishes. Food well prepared and more than adequate in quantity.

One disadvantage we found was that we had to get into and out of the bath to use the shower. As a couple in their mid-seventies, we had some difficulty in being sufficiently flexible to do this easily. Also the shower head was not capable of adjustment to flow at different angles, which we found very inconvenient, apart from almost flooding the bathroom!.

The charming garden where breakfast is served added a lovely touch to our stay. The service from the reception staff was notably warm and welcoming.

Room was neat and airy and spotless.

Quaint hotel with free Wi-Fi and outstandingly accommodating staff. Efficient check-in and late check-out, parking on site. The pool was well-maintained, good after a tiring day. Very comfy beds, great location close enough to drive to main attractions. Based really close to South Africa as well as historic centre. Very relaxing stay, as always.

The breakfast service was noticeably slow, causing some frustration, and a lack of a minibar fridge in the room posed some inconvenience. This venue is ideal for families, offering comfort and a cute atmosphere.

The central location, the atmosphere of the lounge, dining room and ladies bar. Great breakfast!

Nothing at all !

The hotel area was perfectly clean, the room was good-sized. I was there for 1 night and ate at in-house restaurant with attentive staff. The beds were large and the view on garden was great. The staff was very very helpful, offered wake up service and ironing free of charge. The check in was fast and the atmosphere was family throughout the property. Furthermore, the parking was onsite and convenient.

1) Charming ambiance, beautiful garden, friendly reception staff

1) Breakfast service delay

The way all your staff almost literally caried us on their hands